Office Manager and PA
As the Office Manager and Personal Assistant to Professor Lack, my focus is to deliver a full range of business support and to ensure that we provide a complete patient centered experience. My career has encompassed practice management for single and multi-site businesses within the private wellness sector which also included chiropractic and physiotherapy. I coordinate patients, nurses, consultants and the support team for the clinic.
I have over 5 years experience of working within a medical setting having previously worked as medical secretary for a paediatric allergist in the NHS and also for a GP in a private practice before starting at London Allergy.
I organise the consultants diary whilst also overseeing the nurses rota for clinics. I answer all telephone calls helping with patients enquiries and making appointments for new patients and also follow up consultations.